1. Scope
This policy applies to Dragon Labs services, including DragonLabs.app, Dragon Labs Arcade, our mobile applications, and optional TikTok integrations. A specific app may provide an additional notice when its features require more detail.
2. Information We Collect
Information you provide
- Support messages and the contact information you choose to include.
- Content, preferences, or settings you intentionally save in a Dragon Labs service.
- Account information you provide when a service offers account features.
Information collected automatically
- Basic device, browser, operating-system, language, and app-version information.
- Approximate region, IP address, timestamps, diagnostic logs, crash information, and security events.
- Feature usage and performance information used to operate and improve the service.
We do not knowingly collect sensitive personal information unless it is necessary for a feature you intentionally use and is clearly disclosed at that time.
3. TikTok Integration
If you choose TikTok sign-in for Dragon Labs Arcade, TikTok provides the stable account identifier and display name authorized by the user.info.basic permission. We use them to create or find your Dragon Labs player account, display your name, and maintain your saved arcade credit balance across devices.
- Dragon Labs Arcade does not request permission to upload or publish TikTok content.
- We store the sign-in provider, TikTok account identifier, display name, saved credit balance and ledger, and session and security records needed to operate the account.
- TikTok access and refresh tokens are used only as needed to complete sign-in and are not stored in the Dragon Labs Arcade database.
- We do not sell TikTok user data or use it for unrelated advertising.
- You may revoke Dragon Labs access through TikTok settings. Revoking access stops future TikTok authorization but may not by itself delete the associated Dragon Labs account record; contact us to request deletion.
Other Dragon Labs products may offer separate TikTok features, such as preparing or publishing content only at your direction and with the permissions TikTok requires. Those products may provide additional notices appropriate to their features.
TikTok processes information under its own privacy policy and terms. Your use of TikTok remains subject to TikTok's policies.
4. How We Use Information
- Provide, maintain, secure, and troubleshoot our services.
- Remember settings and deliver features you request.
- Respond to support requests and service communications.
- Measure reliability, prevent fraud or abuse, and improve user experience.
- Comply with law and enforce our agreements.
5. How We Share Information
We may share limited information with service providers that help us host, analyze, secure, or support our services; with third-party platforms when you request an integration; when required by law; or in connection with a business transfer. Providers may use information only to perform services for us under appropriate obligations. We do not sell personal information.
6. Advertising, Analytics, and App Stores
Some apps may use platform services, analytics, crash reporting, advertising, Game Center, or in-app purchases. These providers process data under their own policies. Where legally required, we request permission before using data for tracking or personalized advertising.
7. Children
Some Dragon Labs experiences are designed for families. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child provided personal information without required consent, contact us and we will review and delete it as appropriate.
8. Data Retention and Security
We retain information only as long as reasonably necessary for the purposes described above, legal compliance, dispute resolution, and security. Dragon Labs Arcade sessions expire after 30 days, and short-lived OAuth and sign-in-throttling records expire after approximately 10 minutes. Account identity and credit-ledger records are retained while the account is active or as otherwise reasonably necessary, unless deletion is requested and retention is no longer required. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
9. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or receive a copy of personal information, or to object to or restrict certain processing. You may also revoke third-party permissions through the applicable platform. Email [email protected] to submit a request. We may need to verify your request.
10. International Processing
Information may be processed in the United States and other countries where our providers operate. We use appropriate safeguards where required.
11. Changes to This Policy
We may update this policy as our services or legal obligations change. We will post the revised policy here and update the effective date. Material changes may also be communicated in the applicable service.
12. Contact
Questions or privacy requests may be sent to [email protected].